Privacy Policy

Last updated: February 26, 2026

1. Introduction

Neumann Marketing GmbH ("we", "our", "us") operates LoveTuneAi (lovetuneai.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Email address for authentication and communication
  • Song Content: Names, memories, and personal details you provide to create songs
  • Photos: Images you upload for cover art generation (optional)
  • Payment Information: Processed securely by Stripe; we do not store credit card numbers

We automatically collect:

  • IP address and browser information
  • Device and usage data for service improvement

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Generate personalized songs based on your input
  • Process transactions and send related information
  • Send transactional emails (magic links, song notifications)
  • Respond to your comments and questions
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (Google Gemini for AI, ElevenLabs for audio, Stripe for payments, AWS SES for emails)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Generated songs are stored indefinitely unless you request deletion. You may request deletion of your account and data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at support@lovetuneai.com.

8. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our service is used.

9. Third-Party Services

Our service integrates with:

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page.

12. Contact Us

Neumann Marketing GmbH
Brachtstraße 22
40223 Düsseldorf, Germany
Email: support@lovetuneai.com